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1. WHAT IS THIS DOCUMENT?
This text constitutes the CONTRACT by which the relationship between ROLLERSTORE.ES (Cauber Rolling, S.L., with CIF B-99452336 and address Zaragoza, calle Alfonso through our online store ROLLERSTORE.ES. This text describes the conditions that regulate the contracting of products through our online store, rights and obligations of the parties and information on how to purchase, all in compliance with the Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI).
2. ACCEPTANCE AND DURATION OF THE GENERAL CONDITIONS.
These General Conditions are mandatory for both parties. The CUSTOMER will be bound by each and every one of these General Conditions without reservation when purchasing our products on the ROLLERSTORE.ES website, and it is their obligation and responsibility to read them previously.
During the course of the order, prior to authorizing payment, the CUSTOMER must accept the General Conditions. If you do not agree with them, do not continue with the purchase process, since such conditions will apply to you in any case.
3. PRODUCTS.
ROLLER STORE is a specialized company. Roller Store's main activity is the sale of inline skates and sporting goods related to skating.
4. PRICES.
All prices that appear on ROLLERSTORE.ES include VAT, and the price will be the one specified at any time on the website.
ROLLERSTORE.ES reserves the right to modify the prices and conditions of sale of the products. However, the price and conditions that were established at the time THE CUSTOMER placed the order will always be respected and applied.
5. SHIPPING COSTS.
ROLLER STORE carries out shipments through private transport companies and the Spanish transport company Correos y Telégrafos.
Shipping costs depend on the weight of the product and the destination country. When placing your order, shipping costs will be automatically calculated once your Identification Data has been filled in, but these will not be recorded until you complete the purchase.
6. PURCHASE PROCESS.
The CUSTOMER must be at least 18 years old. The steps are the following:
Once the desired product or products have been selected, you will access the "Shopping Cart" where all the products will be displayed in a list, where the name of the product, the final price with taxes included and the discounts if applicable, will appear, and you will have the possibility of making your purchase by Creating a User Account or Buying as a Guest.
In both cases you will be required to fill out a form with your personal information, which will allow you to purchase the product and make the purchase. When you fill in the identification data, specifically the Postal Code in the case of Spain or the Country in the rest, the shipping costs will automatically appear, except in cases where they are free, which will also be shown in a message. You can choose the payment method and a shipping address different from the billing address, if desired.
In both cases, selecting the "Confirm Purchase" button formalizes the contracting process, but not before checking the box to Accept the contracting terms and privacy policy. Once the order is placed, it will be subject to our acceptance. Within the next 48 hours we will send an email confirming it. ROLLER STORE is not responsible for errors or failures in the email address provided by THE CUSTOMER.
7. PAYMENT METHODS.
ROLLER STORE offers you two payment options, guaranteeing your security and confidentiality:
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Bank transfer without additional charge:
All the information necessary to make the payment will be provided to you when selecting this payment method. When making the transfer, do not forget to indicate your name and surname as well as the order number provided when formalizing your order. The beneficiary must include Cauber Rolling S.L. To speed up the entire process, you can make the deposit directly at a Banco Santander branch and send proof of the transfer by email to the address info@rollerstore.es. If the transfer is made from another entity other than Banco Santander, the transfer will be effective in approximately 2 days. In any case, the order will not be considered effective until our administration department has bank confirmation of the transfer. Payment must be made in EUROS and all exchange and banking fees are the responsibility of the client when opting for this payment method. In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer you always inform your bank that it will be responsible for the commissions at origin, those bank commissions and expenses corresponding to your entity. If not, www.rollerstore.es may stop the shipment of your order by not receiving the full amount of it.
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Pay by Paypal:
PayPal is an Internet services company that offers itself as a payment intermediary, safely, quickly and easily. When you make the payment and complete the purchase process, PayPal charges your credit card the amount. You just have to fill out a quick electronic payment form. By filling out the form the first time, you are registered as a PayPal user, having an account where all transactions carried out are reflected. At the time, both you and our company ROLLER STORE will receive an email informing you of this transaction and we will proceed to ship the product. This payment method represents an increase of 4% on the total purchase amount.
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Payment by credit card:
You can pay with a credit or debit card through our payment gateway and secure SSL server, at no additional cost, with all security protocols and immediately. Once the purchase process is complete, you will receive a confirmation email.
8. DELIVERY OF PRODUCTS.
Depending on the payment method, the wait for the purchased product will be between 1 and 3 days, as long as the item is in stock, although in any case delivery will be made within a maximum period of 30 days from the conclusion of the contract.
9. AVAILABILITY OF PRODUCTS.
The vast majority of our products are in stock, and only some of our products are subject to availability from our suppliers. If they are not in stock, we will inform you as soon as possible, seeking an alternative or urging the supplier to serve it.
10. PRODUCT WARRANTY.
All our items have a guarantee against defects in materials and manufacturing. Damage caused by incorrect use or manipulation of the products is not covered by this guarantee.
11. CUSTOMER SERVICE
You can contact us to resolve any questions about purchasing products in our online store, or receive more information about ROLLER STORE by calling 876285324, by email at info@rollerstore.es, or by regular mail on Calle Alfonso No. 6 Local 4, 50006 Zaragoza - Spain.
12. RESPONSIBILITIES
ROLLER STORE is not responsible, in any case, for damages of any nature that may be caused, such as, but not limited to, the following actions: possible failures of the Internet server that prevent access to one or more several pages of the Portal, errors or omissions in the Contents or the transmission of viruses or malicious or harmful codes in the Contents, despite having adopted all technical measures to avoid it.
13. INTELLECTUAL AND INDUSTRIAL PROPERTY.
ROLLER STORE, by itself or as an assignee, is the owner of all intellectual and industrial property rights of the Portal, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by ROLLER STORE or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the Contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of ROLLER STORE. The User agrees to respect the Intellectual and Industrial Property rights owned by ROLLER STORE. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the ROLLER STORE pages.
14. INTEGRITY OF THE CONTRACT.
If any of the clauses of this contract are voidable or null and void, it will be considered non-enforceable, maintaining the rest of the contract in full binding force between the parties.
15. APPLICABLE LAW AND COMPETENT VENUE.
In the event of any conflict, controversy or legal dispute that may arise, ROLLER STORE and the User will be governed, like these Conditions, by current Spanish regulations and will submit, if applicable, to the appropriate Courts and Tribunals within Spanish territory.